House Clearance Tips and Advice

Below is some impartial advice to help you get the best possible service, when looking to book professional house clearance company in Hampshire.

Depending on the size of the job the house clearance contractor will either visit the property or go over in detail on the telephone, all of these points should relevant



GET A WRITTEN QUOTE

Agree a price over email and get a written quote before any work is carried out, once quoted the company should stick to the quote, a verbal agreement is not sufficient.



NEVER PAY UP FRONT

You MUST always wait until you have inspected the property, received proof of legitimate waste disposal (waste Transfer Notice) and are satisfied with the job that has been done.

In some instances the clearance company may require a refundable deposit, or small percentage payment up front but never pay in full.



POINT OUT ALL AREAS 

Make the house clearance contractor aware of any cupboards, lofts, sheds and cubby holes etc that have lots of contents. It is up to the contractor quoting to spot this, but worth covering off, to avoid any unknowns on the day.

  • If there is contents in the house that you don’t want cleared, it’s a good idea to put some Post-It Notes or coloured stickers on them. You should also try and put all things being kept in a cupboard or a dedicated area / room to avoid any confusion.
  • Always make sure you have been through everything prior to the day of clearance, if you haven’t it will be very difficult for the clearance company to do their job and will also be very stressful for you to see everything being cleared and not knowing whats being taken away.



MAKE THE COMPANY AWARE OF ANY CHANGES:

It’s never a good idea to remove or add contents to the property being cleared once it has been quoted. Such as adding rubbish from another property, letting neighbours add to the items being cleared.

Or removing items that have been agreed to be used, to off set the price of the house clearance. If you are going to change the contents you should always let the house clearance contractor know well in advance, so they can adjust the quote accordingly.



SHOULD YOU BE THERE ON THE DAY?

Most house clearance companies wont have a problem with family and friends being at the property during the clearance. A good company should handle the contents being cleared with respect and load everything onto their vans sensitively

A house clearance company is very different to a rubbish clearance company in our opinion. You should ask the contractor if they will be smashing up the contents before putting on their truck, if they are, you might find it difficult to watch.



PARKING AND ACCESS RESTRICTIONS 

If parking outside the property is an issue, tell the contractor quoting. You could try and reserve a space outside by speaking to neighbours, or by reserving a spot with your car or some wheelie bins.



SENTIMENTAL ITEMS

Try to find and remove any sentimental items from the property before the clearance commences, such as photos, diaries, jewellery, deeds, wills etc. We work hard to return anything that we think is sentimental, but a lot of companies wont be so diligent or mindful, once it’s gone it could be gone for ever.



THE NEIGHBOURS 

In some instances it can be a good idea to let neighbours know (especially elderly ones) that you have a company clearing the house. As they make think the property is being burgled, which could cause them unnecessary stress and worry. Neighbours can often be nosey, a good house clearance company will never discuss the job at hand with anyone else.



MANAGING EXPECTATIONS

Most importantly it’s good to talk and manage expectations on both sides. Talk through any concerns, special requirements and requests you may have prior to the clearance, so they’re are no unknowns for either party that might complicate things, or turn sour after the clearance.

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